Terms of Use

The Service is an internal workspace and customer portal for managing clients, projects, tasks, time tracking, calendars, invoices, expenses, and AI-assisted document extraction. The exact feature set may evolve. We will give reasonable notice of any change that materially reduces functionality you depend on.

You can only use the Service if you have been invited by an authorised workspace administrator. You are responsible for keeping your sign-in credentials secure and for all activity under your account. Notify us immediately at info@helmies.fi if you suspect unauthorised access.

You agree not to:

• Use the Service to store, send, or process unlawful content (for example, content that infringes intellectual property, contains malware, or violates someone else’s privacy).
• Interfere with or disrupt the Service, the underlying infrastructure, or other users’ workspaces.
• Probe, scan, or test the vulnerability of the Service or any related system without our written permission.
• Use automated means to access the Service at a rate that exceeds what a normal browser-based user could generate.
• Resell, sublicense, or otherwise commercialise the Service or any part of it.

We may suspend or terminate access without notice if we reasonably believe these rules have been broken or if continued access poses a risk to the Service or other users.

You retain all rights in the content you upload or create (“Workspace Content”). You grant Helmies the limited right to process, store, and display that content as needed to provide the Service to you and to your invited collaborators — and nothing beyond that. We never use your Workspace Content to train AI models or for marketing.

The Service includes AI-assisted features (for example, automatic extraction of data from receipts and invoices). AI output is best- effort: it can be wrong, incomplete, or biased. You are responsible for reviewing AI-extracted values before using them for accounting, tax filings, or any decision that affects you or a third party.

The Service can connect to third-party services (Google Calendar, Stripe, Paytrail, and others). When you connect one, your use of that service is governed by its own terms and privacy policy. We are not responsible for the availability or behaviour of third-party services.

Paid plans, where applicable, are billed in advance for the chosen period (monthly or annually). Prices are in euros and exclusive of VAT unless stated otherwise. Failure to pay may result in suspension of paid features. Refunds for partial months are not provided unless required by law.

We aim for the Service to be available 24/7 but we do not guarantee uninterrupted access. Planned maintenance windows will, where possible, be announced in advance. We may temporarily limit access to investigate security incidents or comply with legal orders.

The Service is provided “as is” and “as available”. To the maximum extent permitted by Finnish law, Helmies disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. Nothing in this clause limits any right you have as a consumer under mandatory Finnish law.

To the maximum extent permitted by law, Helmies is not liable for any indirect, incidental, consequential, or special damages, or for loss of profits, revenue, or data. Our total aggregate liability for any claim arising out of the Service is limited to the fees you have paid us in the 12 months preceding the event giving rise to the claim, or €500 if no fees have been paid.

Nothing here limits liability for gross negligence, intentional misconduct, personal injury, or any other liability that cannot be excluded under Finnish law.

You may stop using the Service and ask us to close your account at any time. We may terminate or suspend your account if you materially breach these terms. On termination, you may export your Workspace Content for up to 30 days, after which it is deleted, subject to the retention periods in our Privacy Policy.

These terms are governed by the laws of Finland. Disputes will be resolved by the courts of Päijät-Häme, Finland, unless mandatory consumer-protection law allows you to sue in your country of residence.

We may update these terms from time to time. Material changes will be announced inside the workspace and via email at least 30 days before they take effect. Continuing to use the Service after the new terms take effect means you accept them.

Helmies Oy
Y-tunnus 3577819-7
15110 Lahti, Finland
info@helmies.fi